Privacy Policy · OYO AI

This Privacy Policy describes how OYO AI ("we," "us," or "our") collects, uses, and shares information about you when you use our website and software-as-a-service product (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, do not access or use the Service.

Information you provide directly through our website

When you contact us through the website, we ask you to provide us with your name, email address, company name, job title, phone number, and resident country. We request this information in order to effectively address your comments and questions and provide you with relevant information in response to your inquiry.

When you access or download certain resources (including solution briefs, case studies, analyst reports, ebooks, guides, whitepapers, product demonstrations, or webinars), we ask for your name, email address, company name, job title, phone number, and resident country so that we can provide you with the content you have requested and provide you with information about our products and services that may be of interest to you.

We collect any information that you submit through the chat functionality on our website in order to respond to your questions. This chat functionality uses some automated processes to assess how we can best support your request(s). We collect any information that you provide on our website in connection with support queries, such as contact data and the content of any communications with us.

If you apply for a job with OYO AI, we collect any information you provide in connection with your application submission, including application information submitted through any third-party recruiting platforms used by us.

Through use of our products

We collect any information that you provide when you register an account, create or modify your profile, or set preferences while using our products. We use this information to provide the product to you. When you purchase, use, or obtain support for a product, we ask you to provide your name, email address, and company name, so that we can provide you with the content you requested.

Some of our products contain features that allow users to collaborate with each other, such as planning rooms and communities. We collect and store any content that you post, send, receive and share using these features. We use this information to provide the product to you. When you use our support services in connection with a product, we collect any information you provide to us during the support process, including your contact information and details about your query.

Information we collect

We may collect various types of information from and about users of our Service, including:

Personal Information: such as your name, email address, phone number, and billing information.
Non-Personal Information: such as your IP address, browser type, operating system, and device type.
Usage Information: such as the pages you visit, the features you use, and the actions you take.
Cookies: we may use cookies and other tracking technologies to collect information about your use of the Service.

How we use your information

To provide and maintain the Service;
To personalize your experience with the Service;
To communicate with you about the Service;
To process your payments for the Service;
To analyze and improve the Service;
To comply with applicable laws and regulations.

How we share your information

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing. We may also share your information with other users of the Service if you choose to use certain features that allow for such sharing.

We may disclose your information if we believe it is necessary to: comply with applicable laws and regulations; protect the rights, property, or safety of our users, ourselves, or others; or enforce our policies and agreements.

Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Children's privacy

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Service.

Changes to this privacy policy

We may update this Privacy Policy from time to time by posting a new version on our website. You should check this page periodically to ensure you are familiar with any changes.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"). Google Analytics uses cookies (text files saved on your device) to help analyze use of the site. Google Analytics is used exclusively with the "_anonymizeIp()" extension on this website, which anonymizes your IP address by truncation and excludes a direct personal reference. On behalf of the site operator, Google uses the information collected to evaluate use of the website, compile reports on website activity, and provide other website- and internet-related services (Art. 6(1)(f) GDPR).

You may refuse the use of cookies by selecting the appropriate settings in your browser, and you can prevent Google from collecting information generated by the cookie by downloading and installing the browser plugin available at tools.google.com/dlpage/gaoptout. Further information is available in the Google Privacy Policy.

reCAPTCHA

We use the reCAPTCHA service provided by Google LLC to protect submissions via internet forms on this site. This check helps prevent website functions from being abused by spam bots and includes sending the IP address and possibly other data required by Google for the reCAPTCHA service. This data collection is subject to Google's privacy policy. By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us.