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USE CASES / IT PROJECT MANAGEMENT
USE CASE · IT PROJECT MANAGEMENT

Delivery efficiency, measured and explained.

How a mid-size IT consulting company evaluates a seven-project portfolio on OYO AI: data collected continuously from the management tools, more than twenty efficiency charts that drill to the root cause, a dashboard of actionable recommendations, monitoring that catches small issues early, and report schedules that keep every user on what matters most.

17 use cases across six modules20+ efficiency charts per project, each with a drill path7+ projects in the evaluated portfolio15 min from connection to ranked opportunities
Cover of the OYO AI use case: Delivery efficiency, measured and explained
THE PAYOFF

What a delivery team stands to gain.

Two figures come from the deployment itself and are marked as such. The others are industry benchmarks with their source, each paired with the platform behaviour that turns it into your number.

15 min
from connecting the tools to a ranked list of opportunities

Continuous collection, twenty-plus charts and the portfolio health board did in a quarter of an hour what hand-assembled status reports had not done in months: show the real bottlenecks.

From the deployment: mid-size IT consulting company, portfolio of more than seven projects, September 2026.
Up to 45%
budget optimization or delivery improvement identified

The recommendations dashboard ranked the portfolio’s opportunities with the evidence attached. The figure is the sum of the potentials the system computed, a ceiling found on day one, and each item closes only when its metric moves.

From the deployment: potential computed by the recommendations dashboard on first review. Not a claimed result.
$1,042
lost per employee, per month, to poor communication

Status assembled by hand, numbers that disagree, decisions that wait. Scheduled reports send every user the same evidence on their own rhythm, and client response time becomes a chart both sides can read.

Source: Grammarly Business, State of Business Communication. Cost per employee per month, as cited in the OYO AI white paper.
87%
of companies sit at low BI and analytics maturity

A dashboard that shows a number is the norm. One that opens to the ticket, names the cause in a sentence and assigns the fix to an owner is the exception this deployment runs on.

Source: Gartner, BI and analytics maturity. The same figure anchors the OYO AI homepage.
And the rules that make the numbers stick
  • 20+ efficiency charts, every one drills to the ticket
  • 0 numbers typed by hand: scores and potentials are computed
  • Continuous collection from Jira, Azure DevOps, YouTrack and more
  • 1 sentence explaining each drill level, computed not written
  • Every recommendation has an owner, a date and a metric that closes it
  • Watch and Act thresholds on every metric, none unwatched
  • No alert on stale data, no alert on a single-pull blip
  • Report schedules per user, on the views they may see
BEYOND THE USUAL

Where typical software stops, and where OYO AI keeps going.

Project tools ship a burndown and a velocity chart. Dashboards show a number and stop. This is the difference, area by area.

AreaTypical solutionsOYO AI
Data collectionTypicalStatus reports assembled by hand from several tools, late and disagreeing.OYO AICollected continuously from every connected tool, reconciled nightly, freshness stamped on every chart.
MetricsTypicalA burndown, a velocity chart, a budget line.OYO AIMore than twenty efficiency charts across flow, predictability, quality, money, people and risk, each against the portfolio median.
Root causeTypicalA number, and a meeting to argue about it.OYO AIEvery chart drills to the sprint, the ticket and the person, with a computed one-sentence explanation at each level.
RecommendationsTypicalA consultant’s slide, once a year.OYO AIA dashboard refreshed as the data changes: action, evidence, potential, owner, due date, closed by the metric.
MonitoringTypicalA monthly review, after the problem is real.OYO AIWatch and Act thresholds on every metric, alerts with the cause attached while the issue is still minor.
ReportingTypicalOne deck for everyone, built the night before.OYO AIEach user schedules the views that matter to them, on their own cadence, within their own scope.

The typical column summarises what project management tools and generic BI dashboards commonly provide for each area as of September 2026. It describes the category, not any single vendor.

THE OPERATION

Seven projects, several tools, one unhappy business side.

A mid-size IT consulting company runs more than seven client projects at once, across more than one management tool. Status reports were assembled by hand, arrived late and disagreed with each other. When a metric looked bad, the conversation was about whose number was right rather than what to do.

The solution collects the data from the tools continuously, on Business Process Automation, and evaluates it on Business and Process Intelligence: more than twenty efficiency charts per project, a portfolio health board, a drill from every number to its root cause, and a dashboard of recommendations with owners. Minor issues are caught by continuous monitoring; every user gets the views they care about on a schedule they set.

THE SPINE

Every number can be opened.

portfolio → project → sprint → ticket → person → the record in the tool

A score, a chart or a recommendation is never the end of the trail. Drilling down always reaches the raw records the management tools hold, so nobody argues about whose spreadsheet is right.

Collect and measure

Continuous collection from issue trackers, boards, time tracking and finance. More than twenty charts per project, rolled up to a health score with the top driver named.

Dive and recommend

Click a point, split by the drill path, read the computed explanation, turn it into a recommendation with the evidence attached, an owner and a date.

Monitor and report

Watch and Act thresholds on every metric with a confirmation window. Report schedules per user, per cadence, within their scope.

END TO END

The chain a finding follows.

  1. 01Connect the tools
  2. 02Continuous collection
  3. 03Efficiency charts
  4. 04Portfolio health
  5. 05Drill to the root cause
  6. 06Recommendation
  7. 07Owner and due date
  8. 08Monitoring and alerts
  9. 09Scheduled reports
  10. 10Next review
WHAT IS COVERED

Six modules, in the order of the chain.

Connect, measure, dive, recommend, monitor, report. Seventeen use cases, each with its main flow, the rules it enforces and the exceptions it handles.

A · Connect and collect

  • UC-01Connect a management tool
  • UC-02Map projects, teams and budgets
  • UC-03Keep the data flowing and clean

B · Measure

  • UC-04Read the portfolio health board
  • UC-05Read one project’s efficiency charts
  • UC-06Compare projects, teams and periods

C · Deep dive

  • UC-07Drill from a metric to its root cause
  • UC-08Investigate a delivery slip
  • UC-09Investigate a budget overrun

D · Recommend

  • UC-10Review the recommendations dashboard
  • UC-11Act on a recommendation and close it

E · Monitor

  • UC-12Set thresholds and alerts
  • UC-13Catch a minor issue before it becomes a problem
  • UC-14Run the weekly delivery review

F · Report

  • UC-15Schedule a custom report
  • UC-16Send the client status report
  • UC-17Present the executive portfolio review
WHO DOES WHAT

Seven roles, three scopes.

Delivery director

Owns the portfolio: reviews health, accepts recommendations, sets thresholds, presents to the business.

Project manager

Runs one or more projects, dives into the charts, owns the recommendations assigned to them, sends the client report.

Team lead

Reads flow, blocked time and review wait for the team. Sees hours, never rates.

PMO analyst

Keeps connectors, mappings, metric definitions and report templates right.

Finance controller

Watches budget burn against plan and the cost side of every recommendation.

Client stakeholder

Receives the scheduled client report, including their own response time.

RULES, NOT REMINDERS

Ten rules the system enforces.

01

No untraceable numbers

A chart that cannot drill to a record in the management tool is not shown. Every number is the top of a trail, never the end of one.

02

Nothing is typed

Health scores, potentials and explanations are computed. Recommendation status moves with the metric, not with the owner’s opinion.

03

Data is fixed at the source

The solution never edits a ticket, an estimate or a time entry. The fix happens in the tool and flows back on the next pull.

04

Stale data looks stale

A chart on old data is greyed with its age. No alert is raised on it; a data-quality finding is raised instead.

05

Closed by the metric

A recommendation becomes Moved when its target holds for the confirmation window, or Did not move with a reason. Nobody grades their own work.

06

Nothing unwatched

Every metric has Watch and Act thresholds, the portfolio default until a project sets its own.

07

No noise

A breach must hold across the confirmation window before it alerts. A third recurrence in a quarter raises a recommendation on its own.

08

Scope travels with the report

A schedule may only contain views the recipient is allowed to see. Money views never reach a team lead by accident.

THE FIRST FIFTEEN MINUTES

From connection to a ranked list, on day one.

What the deployment did with a portfolio of more than seven projects on more than one management tool, from the first connector to the recommendations dashboard.

MinuteWhat happenedUse case
0 to 3Connectors added, first collection ranUC-01
3 to 7Projects, people and budgets mappedUC-02
7 to 8Data-quality findings listedUC-03
8 to 10Portfolio board read, top drivers namedUC-04
10 to 13Drill: 61% of blocked time waiting on client decisionsUC-07
13 to 15Recommendations ranked, potential up to 45%UC-10

Fifteen minutes is the time from connection to evidence. The up-to-45% figure is the sum of the potentials the system computed for the accepted recommendations: a ceiling found on day one, and each item closes only when its metric moves.

THE FULL DOCUMENT · PDF

Get the full specification.

The complete document: every use case with its main flow, flow diagram, rules and exceptions, the metric catalogue with definitions, the roles and the first fifteen minutes, minute by minute.

  • All 17 use cases across connect, measure, dive, recommend, monitor and report
  • The catalogue of 20+ efficiency charts with the question each answers and its drill path
  • Metric formulas, the rules the system enforces, connectors and vocabulary

Delivery efficiency, measured and explained · 30 pages · 1.4 MB · no sign-up

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